Privacy Policy

Last updated July 2026

Privacy Statement

Kokoda Property Group (Melbourne) Pty Ltd (Kokoda) respects the privacy of individuals with whom it transacts. References to Kokoda include its related bodies corporate (as defined in the Corporations Act 2001 (Cth)).

Kokoda is committed to complying with the Privacy Act 1988 (Cth) including the Australian Privacy Principles. We collect personal information only where reasonably necessary for our business activities and do so by lawful and fair means.

This Privacy Policy explains how we collect, use, store and disclose personal information.

Use of Personal Information

Kokoda collects and uses personal information for purposes related to its property development and sales activities including to:

• respond to enquiries and requests;
• provide information about properties, developments and related offerings;
• deliver marketing communications, events and promotional invitations;
• conduct internal administration, planning, research and analytics;
• improve our services and customer experience; and
• comply with legal and regulatory obligations.

Personal information is only used for these purposes or for related purposes you would reasonably expect unless otherwise required or authorised by law. You may opt out of receiving marketing communications from us at any time by using the unsubscribe facility included in those communications or by contacting us directly.

Personal and Sensitive Information

Personal information includes information or an opinion about an identified or reasonably identifiable individual such as your name, contact details, preferences and interactions with our website or communications.

Sensitive information (for example health information or criminal history) is only collected where reasonably necessary and with your consent, or where required or authorised by law.

Collection of Personal Information

Personal information may be collected:

• through our offices, display suites, launches, events or property sites;
• over the phone, via email or through our website and social media platforms;
• through enquiry, registration or feedback forms;
• from third parties such as agents, consultants or marketing partners; and
• via photographs or surveillance cameras at our premises or events.

Disclosure of Personal Information

We may disclose personal information to third parties where reasonably necessary for business operations including to professional advisers, marketing and IT service providers, real estate agents, and government authorities or regulators where required or authorised by law.

We may also disclose personal information to third-party service providers who assist us with bookings, reservations, payments, marketing communications, website analytics and data hosting. 

Kokoda does not sell personal information. Some third-party service providers engaged by us may store or process personal information outside Australia. Where this occurs, we take reasonable steps to ensure appropriate privacy protections are in place.

Website Use and Cookies

Our website may use cookies and collect non-identifying usage information (such as pages visited and browser type) to analyse performance and improve user experience. We may also use website analytics tools and similar technologies to better understand how visitors use our website and to improve website functionality and user experience.

Security

Kokoda takes reasonable steps to protect personal information from misuse, loss or unauthorised access. Information may be stored electronically or in hard copy and safeguarded by appropriate security measures. Transmission of information over the internet involves inherent risks.

Access, Correction and Complaints

You may request access to, or correction of, personal information held by Kokoda by contacting our Privacy Officer. If you have a complaint about how we handle personal information, please contact us. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner.

Contact Details

Kokoda Property Group – Privacy Officer

Email: info@kokodaproperty.com.au

Telephone: 03 9259 0000